Job Description: We are seeking an experienced sales professional with a research agency background who is eager for a new challenge in a research technology start-up.
This role will work as part of our broader sales team to drive new revenue, execute go-to-market strategies and build our brand in key markets.
If you have a deep understanding of the consumer research industry, are a sales-oriented individual and keen to apply your unique context and experience to a high-growth tech start-up in the space, this role is perfect for you.
Key Roles & Responsibilities: Revenue Generation:
Leading revenue generating activities working with an outbound sales team as well as an account management and customer success team (i.e. opportunity creation, new trials, new subscriptions and overall revenue creation in the business)
Applying industry knowledge and expertise into our sales messaging, strategies and qualification of prospective clients
Assisting the conversion of clients along our sales pipeline alongside the sales team (i.e. MQL → SQL → Demo → Trial → Subscription)
Applying industry knowledge and expertise to advice on retention, upselling and expansion strategies with existing clients (i.e. renewals, expansion and customer satisfaction)
Applying industry knowledge and expertise to go-to-market strategies alongside the executive team. (i.e. target customers, distribution channels, USP, new markets and channels etc.)
Pipeline identification and execution
Working with the product team to capture customer feedback and leverage your industry knowledge to give input on feature prioritisation and product roadmap.
Key Performance Indicators (KPI's) within this Role:
Delivery on key sales metrics (e.g. new meetings/opportunities, revenue, conversion metrics and sales cycle benchmarks)
Ability to work with sales and executive teams to deliver on key objectives within the commercial team.
High professional standard of client communication and etiquette
Learning new skills, processes and company products quickly and with deep understanding of core value proposition of the business
Progression within the company to be self-driven, independent and autonomous
Production of new ideas and suggestions to improve the company in a positive way
Qualifications & Experience:
Bachelor's degree (or higher) from a third-level institution
Minimum of 5 years' experience in a customer-facing role within a research agency or agile quantitative platform
Experience working with and coaching individuals as part of a team
Deep consumer research experience and industry knowledge
Experience selling to consumer brands, preferably in the FMCG space as Account Executive, or equivalent
Experience working within a data-oriented sales process and the relevant tools to support this process
Desire to work in a dynamic, fast-moving environment
Ambitious and metric-driven individual
Strong verbal & written communication skills
Self-driven, proactive and autonomous with high accountability and ownership
Strong ability to work collaboratively with a team to solve problems
Highly organised and conscientious
Curious, with a desire to learn, improve and progress within the company
Ability to give and take feedback
Strong attention to detail
Ability to understand problems from a client/user perspective
Company Description: Bounce Insights is a consumer research platform that specialises in delivering fast, agile and robust quantitative research to brands across the world. We offer a unique blend of research consultancy, data and technology to support brands in their decision-making by providing real-time access to consumer data and insights.
We work primarily with brands in the CPG/FMCG & Retail spaces such as Diageo, Coca-Cola & Tesco, but have also worked with a range of media and advertising agencies as well as financial services, telecommunications and e-commerce companies to assist them with their consumer research needs.
We are growing very rapidly, and have positions for people who are willing to learn fast, take on very challenging work and manage high-responsibility tasks early on. New team members are likely to be prime drivers of our success and directly attribute their effort to the growth of our company. We believe that early team members should have ownership in the company they build, and therefore offer stock options as part of their compensation packages.